Last updated: June 2025
We collect information you provide directly to us when you submit an inquiry form, request a quote, or contact us — including your name, company name, email address, phone number, and message content.
We may also collect non-personal information automatically when you visit our website, such as your browser type, IP address, pages visited, and time spent on pages. This data is used solely to improve our website experience.
We use the information you provide to respond to your inquiries, process quote requests, and communicate relevant product and service updates.
We do not sell, rent, or trade your personal information to any third parties. Your data is used exclusively to serve your business inquiry and maintain our relationship with you.
Our website may use cookies to enhance your browsing experience and understand how visitors interact with our content. You can disable cookies through your browser settings, though some features of the site may not function as intended.
We do not use cookies for advertising profiling or tracking across third-party websites.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Inquiry data is typically retained for up to 3 years to support ongoing business relationships and order history. You may request deletion of your data at any time.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any sites you visit.
You have the right to access, correct, or request deletion of the personal data we hold about you. To exercise these rights, please contact us using the details on our Contact Us page.
We will respond to all legitimate data requests within 30 days. In some cases, we may need to verify your identity before processing your request.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the date of the most recent update at the top of this page.
Your continued use of our website after any changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us through the Contact Us page. We take all privacy concerns seriously and will respond promptly.
